FAQs

 

Tourist Visas

1. What are the Schengen countries?

Germany, Italy, France, Spain, Portugal, Czech Republic, Slovakia, Slovenia, Hungary, Austria, Netherlands, Belgium, Luxembourg, Greece, Malta, Switzerland, Norway, Liechtenstein, Iceland, Finland, Sweden, Estonia, Latvia, Lithuania, Poland, Denmark.


2. My passport expires in 3 months, can I apply for a visa?

No, your passport must be valid for at least 6 months from the date of travel.


3. How long does it take to process a visa?

The processing time varies from one embassy to another, as indicated in the visa requirements.


4. I am traveling to several countries in Europe (Schengen countries), from which country should I apply for the visa?

It is preferable to apply for the visa from the country of arrival. For more details, please contact us.


5. Do prices vary depending on the visa application center (Riyadh, Jeddah, Dammam)?

Yes, prices vary depending on some embassies.


6. Can I have two fingerprints taken at the same time?

Yes, you can have two fingerprints taken at the same time if you are applying for the UK and another country, where the fingerprint is first taken in the UK, and the service of retaining the available passport in the UK is requested only, and then proceed to take the fingerprint in the other embassy.


7. Are there additional fees for changing the appointment?

Procedures vary depending on the embassy and the visa application center.


8. Can I apply for a tourist visa without having a bank statement or proof of salary and not being an employee?

Yes, if you do not have a personal bank statement or salary certificate, you can bring these requirements from a close relative of the first degree, such as (father, mother, brother, sister, son, daughter).


9. Does the person responsible for expenses (holder of the bank statement and salary certificate) have to be one of the travelers?

No, it is not necessary for one of the travelers to be the person responsible for expenses, but they must be a close relative, such as (father, mother, brother, sister, son, daughter).


10. Do children under 12 years old need to be present for fingerprinting?

UK: All children must be present.

Schengen countries: Children do not need to be present.


11. Do I need to bring the bank statement where the monthly salary is deposited?

No, it is not necessary, but there are specific embassies that may require this, as indicated in the visa requirements.


12. What is the suitable period to apply for a visa?

You can apply 90 days or less before the travel date, and we advise you to take enough time for the application.

 

International Driving Licenses

1. What is required to obtain an international driving license?

  • A copy of the passport
  • A copy of the Saudi driving license
  • Two passport-sized photos with a white background

2. Can I obtain an international driving license without a Saudi license?

No, a valid Saudi license is required.


3. How long does it take to obtain the international driving license?

It can be obtained on the same day.

 

Flight Reservations

1. Can I book a round-trip ticket with different airlines?

Yes, you can do so by contacting customer service and selecting the appropriate airline for each leg of the journey.


2. Can I cancel or request changes to my travel ticket?

If you need to cancel or make changes, please contact customer service representatives for assistance.


3. Can I change the airlines on which the reservation was made?

Unfortunately, changes cannot be made after the reservation. However, you can cancel the reservation and rebook according to availability.


4. Is it possible to book more than 9 seats in one reservation?

For booking more than 9 seats, it is recommended to contact customer service for assistance.


5. What happens if the flight is canceled or changed by the airline?

If your flight is canceled by the airline, and the available dates for alternative flights do not suit you and you do not wish to book another appointment, we will contact the airline to request a refund of the ticket fee, subject to approval from the relevant authority.

 

Hotel Reservations

1. Can I modify my booking after confirmation?

Yes, you can request modifications to your booking after confirmation by contacting our customer service. Please note that the ability to modify your booking depends on the hotel’s policy and availability at the time you request the changes. We will do our best to accommodate your request and provide necessary assistance.


2. Does the price differ for children?

Yes, the cost of accommodation for children may vary depending on the hotel’s policy. Some hotels may offer free accommodation for young children, while there may be additional charges for extra beds or older children. We advise you to inquire with our representative during hotel booking about the hotel’s policy regarding children.


3. What is the check-in and check-out policy at the hotel?

The check-in and check-out policy varies from one hotel to another. Typically, check-in time is late afternoon and check-out time is early morning. However, this may vary based on the hotel and availability. Some hotels may offer early check-in or late check-out for an additional fee. We recommend inquiring about this with our customer service at the time of booking.


4. Can an extra bed be added to the room?

Yes, often an extra bed can be added to the room, but this depends on the hotel’s policies and the type of room booked. Please contact customer service to confirm and inquire about the potential cost of this request.